FREE ONLINE EVENT

 

Risk or Opportunity:

Is there a real alternative to

SAP support?

 

14 June 2023

08:00 (BST), 09:00 (CEST), 09:00 (SAST), 10:00 (EEST), 11:00 (GST),

12:30 (IST), 14:00 (ICT), 15:00 (MYT), 17:00 (AEST)

HOW TO OPTIMISE YOUR SAP ENVIRONMENT AND LIBERATE YOUR SAP STRATEGY!

Time is running: Is cancelling your Support Auto-Renewal by September 2023 a smart move? We say it definitely pays to explore that option, and we can show you what to look out for, and what traps to avoid. The questions are what exactly do you need from both licensing and support perspectives, and whether you fully understand that there is an alternative that won’t jeopardise your business operations or license compliance.

 

VOQUZ Labs has seen some SAP clients working with third-party support providers over the last years and is frequently asked by clients about this option. While we don't want to provide an answer to this question, we will critically analyze the pros and cons of these solutions and hear out Spinnaker's experience on this topic.

 

Spinnaker is the global provider of on-premise and cloud-based enterprise software support services. Mid-size to Fortune 100 global enterprises and public sector organizations that run Oracle, SAP, and Salesforce software turn to Spinnaker for third-party support, managed services, and/or consulting services.

 

We will also highlight a few real cases of customers who have used third-party support. As well as cases of customers who have returned to SAP support and how SAP has dealt with the situation and their customers.

 

NEED ANOTHER TIME ZONE?

Risk or Opportunity:
Is there a real alternative to SAP support?

05:00 (CEST), 08:30 (IST), 10:00 (ICT), 11:00 (MYT), 13:00 (AEST),

15:00 (NZST)

Risk or Opportunity:
Is there a real alternative to SAP support?

 

08:00 (PDT), 09:00 (CST), 10:00 (CDT), 11:00 (EDT), 12:00 (BRT),

16:00 (BST), 17:00 (CEST)

WHAT YOU CAN EXPECT FROM THE WEBINAR

Third-party support is a possible replacement of SAP-provided support – VOQUZ Labs & Spinnaker show you the risks and opportunities associated with cancelling your SAP-provided support by September 30th, after you have ensured contractual compliance!

 

Learn how to enhance your SAP licenses and ensure compliance before you can move into the pros and cons of Third Party Support

 

SAP Support vs. Third Party Support – The Service Level Comparison

 

The benefits and risks of cancelling your SAP Support Auto-Renewal by September 2023

 

How to neutralize decision-making constraint regarding your ERP strategy (S/4HANA migration yes or no and when)

 

Understanding the options and their respective costs

 

Developing a stronger price negotiation strategy

THE SPEAKER(S)



Francisco F. Hansen
VOQUZ Labs
COO
Francisco’s special field is the negotiation of SAP contracts, SAP licensing strategies and evaluation of license contracts in migration scenarios. He leads the business and advisory team in North and South America. His deep background in IT management and delivery combined with over 20 years of experience in virtually every industry makes him your top-level SAP solutions contact. Strategic birdview solution development? Then Francisco :)



Martin Biggs
Spinnaker Support, LLC
VP & MD, EMEA & Strategic Markets
Martin joined the Spinnaker leadership team in January 2020. He is responsible for Europe, Middle East, and Africa regions, representing Spinnaker's services in the marketplace, managing the overall local operation, as well as providing strong leadership for growth and direction. Martin built his career leading complex IT services organisations in Europe and Asia Pacific, with a core focus on customer outcomes and retention. Martin studied at the University of Warwick and graduated with a bachelor’s degree in Mathematics.  

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